18/09/2024 - 18/12/2024
12:00 am
The Best Backyard is Australia’s leading outdoor living retailer, specialising in high-quality outdoor children’s play equipment and outdoor furniture. They offer a wide range of products from reputable brands, including cubby houses, wooden playgrounds, water slides and a large collection of outdoor furniture. The company is dedicated to helping families create lasting memories & spend more time having fun in their backyards! With a focus on personalised service, The Best Backyard is an independently owned and family-run business.
Job Description
Part-Time – Home Based / Remote Position. Multiple Positions Available
Please Note: Previous experience in a customer facing role is essential, – preferably a phone / online customer service role.
The Best Backyard is growing quickly and we are coming in to our busy season (now the weather is starting to warm up and people are spending more time outdoors). We are looking for 2-3 new part-time customer service team members and product specialists to join our team.
Initially this role is available on a temporary basis during our busy summer months, however there is potential to extend and join our team year round for the right person.
As a Customer Service Assistant & Product Specialist at The Best Backyard, you’ll be the key point of contact for customers, offering top-tier support and expert advice on outdoor products. Responsibilities include addressing inquiries, processing orders, and helping families choose the ideal products for their outdoor spaces.
This role suits individuals who are passionate about customer service, enjoy problem-solving, and have an interest in outdoor play and lifestyle products.
Prior experience in customer-facing roles is essential, and you’ll need strong communication skills, multitasking abilities, and comfort working via phone, email, and live chat.
Flexible hours are offered (minimum 15 hours per week), with some evening and Saturday shifts available. Remote work is possible if you have a quiet, dedicated workspace and fast internet connection.
Hourly rate based on experience. Award rates or higher and product discounts available.
How to Apply
Visit https://www.thebestbackyard.com.au/pages/careers to learn more about the role and complete the application form to submit your resume / details.
