Lending Support Officer

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11/07/2022 - 31/07/2022
12:00 am

Lending Support Officer
  • Dynamic and customer focused financial services business
  • Small and supportive team
  • Location: North Ryde
  • Full time position

 

ABOUT US

Shape Financial is a boutique financial advisory and mortgage broking business based in North Ryde, Sydney.

We put our clients at the forefront of everything that we do to provide bespoke, holistic financial services, helping our clients reach their financial goals.

Our team is experienced, close-knit and goal-driven. We strongly believe in transparency and collaboration across all facets of the business to ensure we are achieving the best outcomes for our clients.

 

THE ROLE

As Lending Support Officer you will work alongside the Principal Broker to provide an exceptional customer experience for our clients throughout the lending journey, including post-settlement.

Duties will include but are not limited to:

  • Preparation and lodgement of client loan submissions.
  • Attending to client enquiries and correspondence.
  • Communicating with other key parties – assessors, BDM’s, conveyancers, settlement agents etc.
  • Assessing clients borrowing capacities.
  • Conducting analysis and providing recommendations.
  • Document organisation and data entry.
  • Ensuring compliance adherence.
  • Identifying opportunities for continuous improvement in process and operations.

 

REQUIREMENTS

You are passionate about customer service and have a minimum of one year’s experience working in lending/loan processing. Plus;

  • A keen eye for detail.
  • Strong analytical skills.
  • Ability to manage competing priorities in a busy environment.
  • Excellent verbal and written communication skills.
  • Proactive and solution-focused approach to meeting clients’ needs.

 

THE BENEFITS

We are focused on growing and developing our team to ensure they excel within in their roles and further their careers within the business. Other benefits include;

  • Competitive remuneration package
  • Inclusive and passionate team
  • Flexibility for the right candidate

 

JOIN THE TEAM

If this role interests you and you’d love to join the Shape Financial team, please email your resume to info@shapefinancial.com.au

 

 

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