20/12/2023 - 22/01/2024
12:00 am
Administration and Reception Coordinator – 2 days per week (Friday and other day to be agreed) – Permanent Part-Time role
Applications close 9am Monday 22 January 2024
The Northern Centre is a dynamic community service that provides early intervention and prevention services to our community specifically in the areas of families, parenting, homelessness and domestic and family violence. We provide support in the form of casework, counselling, advice, referral, advocacy, parenting programs and supported playgroups and host several colocated partner organisations.
The important role of our Administration and Reception Coordinator works across the organisation and is the first point of contact for clients and visitors to the service. The organisation operates a client-centric, strengths-based and trauma-informed approach to care. We are culturally accessible and we value respect, integrity, innovation, collaboration and generosity in how we work with one another, our clients, our partners and the sector.
The salary will be in accordance with SCHADS Award and in line with your demonstrated skills, knowledge and experience. There is generous salary packaging, a personal training budget and EAP support available for this role. The TNC office is located in West Ryde, a 2-minute walk from the West Ryde train station.
Selection Criteria:
- Relevant qualifications in Administration and/or demonstrated previous experience in an Administration role within a busy office in a complex environment.
- Excellent customer service skills.
- Demonstrated ability to exercise empathy, discretion and sensitivity when communicating with clients.
- Demonstrated understanding of a range of issues facing vulnerable families, youth and individuals including but not limited to domestic violence, homelessness, mental health, family breakdown, drugs and alcohol and parenting stress.
- Excellent written and verbal communication skills and sound organisational and time management skills.
- Demonstrated experience in social media/web maintenance, CRM systems, database management and excellent IT literacy.
- Strong interpersonal and teamwork skills.
- Ability to prioritise and be hands on in all aspects of workload; and be self-directed
- Understanding of WHS.
Desirable Criteria:
- Bilingual/community language, preferably Korean and/or Mandarin.
- Current driver’s licence.
For more information, please contact: Cass Cox 9334 0111 or connect@tncinc.org.au only during the week of January 8 2024
Applicants should send their resume with a Cover Letter addressing the selection criteria to connect@tncinc.org.au. Applications that do not address the selection criteria will not be considered.
The successful applicant will be subject to a Criminal Record and Working with Children Check prior to commencement.
