RDM Visits: Dental House, Gladesville

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by Jessica Matthews 

Who could go past a friendly family dentist with gap-free preventative dental for kids 12 and under? NOT ME!

This offer wasn’t the only thing that impressed me at my recent visit to Dental House Gladesville. We were invited by the lovely team to check out their service and what they offer – and I was so impressed I actually went back and had my root canal done there!

The Team

So firstly let me tell you about the team.

Kylie , The Practice Manager – she mans the front desk and is super lovely and helpful (first step to making me feel comfortable as I have a dentist phobia!!)

Amy, Kate & Karina, The Dentists – they are all local mums and they’re just gorgeous.

The Facilities

Dental House, Gladesville is beautifully laid out. It is clean and fresh, and the lounge at reception is like a sanctuary! There are a couple of treatment rooms and all have TV’s in the ceilings so you can catch up on some Netflix while getting your teeth done (so indulgent for busy parents!!).

VERY Family Friendly

They are very enviro-conscious, using iPads to complete patient forms, rather than paper. They even recycle their soft plastics and are also transitioning over to biodegradable plastics as their other stock runs out (so fantastic to see!).

I have taken my daughter along to all my appointments. They have a great kids play area near the front desk so Kylie can help out by keeping an eye on the kids while you are next door in one of the treatment rooms. There are toys, books, colouring in and they will let your child select a tv show to watch. Cue happy kids!

I also loved that when you attend as a new patient (young or old) you get a GIFT! Kids get a little teddy bear and toothbrush and adults get a great little case that includes a new toothbrush, floss and toothpaste.

They also offer early morning, evening and weekend appointments, and the whole family is welcome to attend together.

There is on site parking and lift access.

Private Health Insurance & Bulk Billing

Your health fund rebates can be processed on the spot using HICAPS, and bulk billing is also available through the Child Dental Benefits Schedule for eligible families.

At my first appointment, they printed off a treatment list with all the codes so I could check with my private health insurance what my out of pocket expenses would be (they can also use your card and do a quote through the machine for you too!).

At the conclusion of my appointment, they swiped my health insurance card and then I just needed to pay the outstanding. I found this a super easy process.


Offers & Specials

You will be pleased to know Dental House Gladesville have some awesome specials at the moment which you and your family can take advantage of:

1. New Patient Special 

  • No gap check up & clean including x-rays – valid for new patients only
  • Includes comprehensive dental examination, full clean and polish, all diagnostic x-rays and photo records (if required) and fluoride treatment.
  • You need to have valid Australian private health fund with dental cover and funds available on the day of treatment for Dental items 011 (examination), 072 (photo records), 114 (remove calculus), 121 (topical agent), 022 & 037 (x-ray & OPG)

2. GAP FREE preventative dental for Children! 

  • Available for children up to the age of 12 years old
  • Includes comprehensive dental examination, full clean and polish, all diagnostic x-rays and photo records (if required) and fluoride treatment.
  • Patient must have valid Australian private health fund with dental cover and funds available on the day of treatment for Dental items 011 (examination), 072 (photo records), 114 (remove calculus), 121 (topical agent), 022 & 037 (x-ray & OPG)

3. Non Health Fund Patients

  • Adult (13 years & over) $250
  • Child (12 years & under)  $95
  • Child (6 years & under) $55
There are also current specials on teeth whitening and mouthguards, read further details & terms and conditions for these special offers here.

Contact Details & Hours

Dental House Gladesville is open 6 days a week – Monday to Saturday and offers early morning, evening and those all important weekend appointments!

They are located at 8/8 Wharf Road, Gladesville – they have off-street parking in the building.

Wondering how to book or have a question? You can book easily online here or call Kylie on 9099 0800

Please note I paid for my root canal treatment in full and received no discounts so these thoughts and feelings about the experience are my own.

I also have a quick story for you (at least, I will try to be quick!!) – after having my 2nd of our 4 root canal appointments I started to experience pain and discomfort about 48 hours later. Kylie called to follow up to see how I was and I told her the concerns I had, she spoke to my dentist Amy and gave me some tips and suggestions. Unfortunately, it continued to worsen and it was New Year’s Eve I think, that I was suffering the worst and out of Sydney. I actually posted in our closed Facebook group asking if other mums had similar situations with their root canal. Amy saw my post and even though it was Christmas/NY break and basically a public holiday she reached out to me, organised a script for antibiotics and pain meds and called the script through to a local pharmacy where I was and then checked in on me for the next 2 days. When they opened again after the public holidays, Kylie called me to follow up and organised for me to come back in (at no charge) so Amy could have a look and see what was happening.

She took x-rays to confirm no cracks and no signs of infection. She then changed the dressing, cleaned out the canals and redressed it all. She said less than 1% off people have a sensitivity to the dressing she originally used (trust that to be me!!). After changing the dressing it was better right away – I was so relieved and so grateful for Amy’s help over that Christmas/NY break. Kylie called me 2 days later to see how it was going and if things had settled down. This has really impressed me by the service levels they offer! Dental House is a local family run business who knows what is important and cares about their patients.